CARJON was started over 25 years ago with one idea in mind: Customer Satisfaction. Over the years we have built our foundation on this idea, providing a quality service that ensures the fulfillment of all of our customers.
This still remains our number one priority at CARJON. In everything we do, from spotless installations to timely service, we go that extra step to make sure you're happy. You can expect the highest level of service from CARJON--nothing short of exceptional. In fact, we've been awarded Highest Level of Customer Satisfaction in New England 4 years in a row and have received the Angie's List Super Service Award the past three years!
We don't need to tell you how much we care about our customers; hear it from them:
Overall Rating / 239 Total 1st-Party Reviews
CARJON Air Conditioning & Heating, Inc.
I have several of heat pump units in my home installed by CARJON around 4 yrs ago. This past week a young man names Seth came to my home to clean them and was very polite.This was his first time coming to do the work here at my home. Very professional, neat and very courteous . When he was done, he thanked me for allowing him to be here and wished his best to us.
CarJon went above and beyond for me yesterday when a routine furnace check up lead to the discovery of a gas leak. It actually was leak from a pipe that was 3 floors above us but converged in our condo. They called RIEnergy with me and explained to the emergency technician what was wrong. The supervisor and their gas specialist all stayed and kept us safe while assisting the gas tech, the condo board, the management company and lastly a plumbing company. Before they left they made sure I understood what was happening and what the others were doing. I can’t thank you enough for all you did yesterday and not deserting me!
Carjon installed a 3-zone system at my house. From the beginning, they were incredibly thorough with the planning process, so I knew exactly what they were doing, and they were always available to explain next steps and what they were doing. Unlike many of the other companies I'd called, their office is always available, and Rob is easy to reach with questions or concerns. Additionally, they provided the paperwork for me to get my rebates from clean heat RI and RI energy, which was really nice for getting me that money back quickly and painlessly. Big thanks to CARJON!
I have had a contract with Car Jon for the past 5 years. The Technicians always do a really great job. The office staff is always available and they answer their phones. I now have to replace my AC and will look out further and give Car Jon the job. They have been in service for years, and have a great reputation. Some of our HVAC businesses have sold out to corporate America Unfortunately. Of course they don’t tell the customer they haven’t and then give crappy service. I am gonna stick with the company that knows how to still service customers. Update 2025 - I just had Car Jon replace my heating and a/c. All I can say is wow! The guys who came for the installation were super nice. The system , works fabulously! Car Jon- you rock! Please don’t change your business model of having trained professionals and super star service! Thank you… thank you… thank you! Gizmo and I are super toasty this winter!
Leave Us a Review
We've found that customer reviews are very helpful in keeping our business thriving. We would truly appreciate a review from you!
Visit your preferred site to leave a review or comment:
Our customers love our service! Call us today to improve your home comfort!
